We’re ISO17100 certified. It’s a guarantee to all our customers that we comply to the rigorous testing requirements ‘for the core processes, resources, and other aspects necessary for the delivery of a quality translation service that meets applicable specifications’, as outlined by the International Organisation for Standardisation (ISO).

It tells our customers that we have in place all the processes and resources to deliver a translation service that will meet client specifications and all relevant legislation industry codes and best-practice guides.

Many translation agencies state that they comply or follow certain standards, but they’re not actually certified or audited to the levels that we are. The standards help organisations operate with industry best practice and ensure that they meet the needs of customers and other stakeholders.

What are the benefits of being certified?

  • It tells customers they can trust all our systems
  • It shows clients that we are efficient and have time-saving processes
  • It encourages continuous assessment and improvement
  • It helps us to further improve our quality and service
  • It informs you we meet all levels of security and confidentiality

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